I have a Quooker Fusion, how do I dispense the boiling water?
Our Fusion tap has been fitted with a double-push-and-turn handle for extra safety. To dispense boiling water, press the textured ring down twice quickly and turn the ring on the second push-down. (see demo film here)
If this does not work, please make sure that there is power to the electrical socket, the tank is switched on and that the LED cable coming from the tap is dry and has been plugged into the back of the tank.
If the light on the tap is flashing, please refer to the flashing light section in our FAQs to reset the system.
Should you require any further assistance, please contact our service team via firstname.lastname@example.org or 0207 9233355 (select option 3 for Service). Please have your Quooker's serial number ready – it is located at the side of the tank near the top.
0345 8 333 555
Monday – Friday: 08:30 – 17:00