Schedule a virtual appointment before July 19th to unlock FREE installation

Contact

For a quick response to your query, please fill in our contact form. You can expect a response within 48 hours. 

Our Live Chat is available Monday to Friday, from 9am to 5pm and on Saturdays from 10am to 2pm.

Have Questions? We're here to help

If you need any aftersales support or wish to book a service, we're here for you. Feel free to reach out through our Live Chat or Contact Form for quick assistance. If you prefer, you can also send us an email at service@quooker.co.uk

For any questions about your order, tracking information, or if you're one of our valued dealers, please don't hesitate to contact us at orders@quooker.co.uk

For any queries regarding CO2 collections and returns, please email webshop@quooker.co.uk

Should you have any inquiries about invoices, our accounts team is ready to assist you via email at accounts@quooker.co.uk

Interested in purchasing a Quooker or have questions about our products? We'd love to hear from you! Please email us at enquiries@quooker.co.uk

Have Questions?

We're here to help

Aftersales Support & Service Bookings

Need aftersales support or wish to book a service? We're here to help. 

Feel free to reach out through our Live Chat or Contact Form for quick assistance.

If you prefer, you can also send us an email at service@quooker.co.uk

Product Enquiries & Sales

Interested in purchasing a Quooker or have questions about our products? We'd love to hear from you! Please email us at enquiries@quooker.co.uk

Order Enquiries & Dealer Support

For any questions about your order, tracking information, or if you're one of our valued dealers, please contact us at orders@quooker.co.uk

CO2 Collections & Returns

For queries regarding CO2 and Scale Control R collections and returns, please visit our Return Process for CO₂ Cylinders & Scale Control R page.

For all other collections and returns, please refer to our Returns and Refunds page.

Alternatively, you can email us at webshop@quooker.co.uk.

Invoice & Accounts

If you have any enquiries about invoices, our accounts team is ready to assist you via email at accounts@quooker.co.uk

Do you have a technical question regarding a service issue?

Most issues can be solved by yourself. Need a quick answer? Use our self-service tool to identify the problem and/or order the correct part to resolve it. 

Do you have a technical question regarding a malfunction, defect or maintenance? Fill in the service contact form via your My Quooker account. Make sure your account is completely filled in with all requested information. This will ensure our service department can answer your question quickly.

I already have a My Quooker account

Do you already have a My Quooker account and need to report a problem or ask a technical question? Log in to your account to fill in a service contact form so a member of our team can get in touch.
Log in via My Quooker

I do not have a My Quooker account

Don't have a My Quooker account yet? Please create an account and register your Quooker products. You can then fill in a service contact form via your account, so our service team can deal with your query as efficiently as possible.