We are currently updating our systems in relation to Brexit. The option to download a return label is temporarily unavailable and we expect to be able to offer this service again from 1/2/21.

Please keep a hold of your empty CO2 cylinders and download the return label in your order history after this date.

Is the Cold Water Filter compatible with my existing Quooker-system?

To check whether your Quooker-system is compatible with the cold water filter, please provide the tap and tank serial numbers.
A Cold Water Filter only fits on a Quooker-system produced after 2018.

Where can I find the tap serial number?

Where can I find the tank serial number?