Come celebrate National Tea Day with us at our Manchester showroom -18th to 21st April

Return process for sales orders

Do you want to return one or more products from your order? This can be done easily and entirely free of charge.

Would you like to return a webshop order? Please click here.

Register the return

Please click here to inform us that you wish to return a product. You can generate a return label via this link using your order number and email address. Return your package via a DPD Parcel Point in your area.

Need help?

Do you have any questions about the return process? Send an email to


  • Your order must be returned to us within 30 days. If this is not possible, please contact us at
  • If the product you wish to return was purchased online, please click here.