Schedule a virtual appointment and receive installation by a Quooker engineer for just £99

Quooker Support

Need a quick answer to your question?

Do you have a problem with your Quooker system? We’re sorry to hear that. Not good news, but not as bad as you might think, because you can solve most problems yourself at home in just a few minutes.

Frequently asked questions

Register & Warranty

Instruction videos


Schedule service appointment


My Quooker

With a My Quooker account you can register your Quooker system directly and access your data at any time.

Schedule a service appointment

Book your routine service appointment today and keep your Quooker tap in great shape for years to come.

Contact us

Can't find the answer through our self-service tool? Then get in touch. Once you've signed in to your account you can fill in our contact form, and we'll process your query as soon as possible. 

More info

I already have a My Quooker account. Have you already created an account or wish to report a malfunction or ask a technical question? Then log into your account to fill in a service contact form.

Log in via My Quooker

I don't have a My Quooker account. Create an account to register your Quooker products. Fill in the service contact form via your account so that the service department can deal with your query.

Create an account

If you wish to contact our service department by telephone, please have the serial number of both the tank and the tap to hand. The serial number of the tank can be found on a transparent sticker just below the tank’s red cover. The serial number of the tap is on a label attached to the tap’s black LED cable. 

Our Live Chat is available Monday to Friday, from 9am to 5pm and on Saturdays from 10am to 2pm.